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March 20, 2013

4

Bill Miller is the New Product Leader for Oracle Customer Hub

by Dan Power
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I got a call from Bill Miller at Oracle today.

I’ve known Bill for a long time, about 7 years now, and I respect him more than almost any other MDM professional I know.

Bill was originally at Siebel and came to Oracle as part of its acquisition of Siebel in January of 2006. When I was still at D&B, managing its alliance with Oracle, he invited my colleague Jay Daly and I over to his house after a day of meetings at Oracle headquarters.

We had a great time, and I was struck by someone going out of their way to make a partner welcome in their hometown.

I’ve stayed in touch with Bill since leaving D&B in 2007. We mostly see each other at various conferences, and we co-presented at Oracle OpenWorld one year.

The reason Bill called me today was that he wanted to let me know that he had made a move. For the last few years, Bill has been part of Oracle’s internal IT team, focusing on improving how Oracle used its own MDM technology to manage its customer information.

But at Siebel Systems, Bill was involved in the original development of what was called Universal Customer Master (UCM). That product was renamed Oracle Customer Hub after Oracle acquired Siebel. While Bill was lately focused on implementing UCM for Oracle internally, he continued to work closely with the product’s development and product management teams.

And now he has “gone over to the dark side” and joined the product management team for Oracle Customer Hub. I don’t know his exact title but he seems to be the new “owner” of the product from a product strategy perspective.

I’m very happy for Bill, and I think Oracle has made a great decision to bring his leadership into its MDM product team.

And it was nice that I was his first call outside of Oracle to announce the move today.

Good luck in your new role, Bill. Wonder if you’ll be able to attend the Oracle Applications Users Group COLLABORATE 13 conference in Denver in a few weeks?

4 Comments
  1. Great to hear. I was at Siebel during the development and early sales cycles of UCM and was a big fan of the vision and early functionality. Will be looking forward to seeing what comes now under Bill’s leadership.

  2. Mar 22 2013

    That’s good news, he was great at Siebel and should do very well in his new position.

  3. Mar 22 2013

    Thanks for the comments, Jason and Curt.

  4. Mar 22 2013

    I’m glad to hear that some of the acquired are becoming ‘red’. Oracle had real trouble assimilating (yes, resistance is futiile) the PeopleSoft folks. BEA seems to have gone better, but I was never quite sure about Siebel folks.
    Dan, will I be seeing you at the Partner FCH training? Perhaps I’ll meet Bill there, too.

    Cheers,
    Lynn

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