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Posts tagged ‘Oracle Applications Users Group’

17
Oct
OAUG Collaborate 2012

Final Deadline for the MDM Track at COLLABORATE 2012

The final deadline for the COLLABORATE 2012 conference Call for Papers is TODAY - Monday, October 17.

Read more »

22
Sep
COLLABORATE12

The MDM Track at COLLABORATE 2012

The deadline for the Call for Papers for the 2012 COLLABORATE conference is coming up fast – Friday, October 14.

Read more »

12
Sep
COLLABORATE 12

Call for Papers for MDM Track at COLLABORATE 2012

by Dan Power

I’m still a volunteer on the Education Committee of the Oracle Application Users Group, which is a robust users group that is completely independent of Oracle Corporation. I’ve been involved in the group as a whole for over 15 years now, and have been on the Education Committee for more than five years. Read more »

16
Apr
Oracle MDM

Oracle 2011 MDM Strategy and Roadmap

This session at COLLABORATE 2011 was presented by Manoj Tahiliani, Senior Director of MDM Product Management & Strategy at Oracle. Read more »

13
Apr

The Strategic Nature of MDM According to Oracle

Oracle Logo

This week, I attended David Butler’s presentation at the Oracle Applications Users Group COLLABORATE 11 conference in Orlando, FL.  Read more »

10
Apr

COLLABORATE 11′s MDM Track

COLLABORATE 11 Logo

I arrived in Orlando, FL this morning for COLLABORATE 11, the Oracle Applications Users Group (OAUG) conference. This year, the Master Data Management (MDM) track looks outstanding. Read more »

17
Mar

The MDM Track at OAUG COLLABORATE 11

Official COLLABORATE 11 Speaker Web Banner

I’ve been a volunteer member of the Education Committee of the Oracle Applications Users Group (OAUG) for several years now, serving as the “track manager” for Master Data Management (MDM). Read more »

29
Dec

Hub Designs Blog’s Top 10 for 2010

Boston Skyline in Winter

Inspired by Crysta Anderson from Initiate, who put together IBM’s Mastering Data Management blog Top 10 Posts of 2010, I decided to put together a similar “Top Ten Posts of 2010″ for the Hub Designs Blog.

In our holiday greetings article, Thank You To Our Readers, we covered some of the top articles from the beginning of this blog in July 2007, and included some readership statistics, which we won’t bore you with today.

Our reports on MDM vendors like Oracle, IBM Initiate, Informatica (formerly Siperian), Kalido, and Orchestra Networks were very popular in 2010.  And our series on MDM best practices, practicing enterprise architecture within MDM (by Jim Parnitzke) and on data profiling (by Rob DuMoulin) were also big hits.

Without further ado, here’s the Hub Designs Blog “Top 10 for 2010″.

  1. Oracle’s MDM Strategy and Roadmap – A look at Oracle’s MDM strategy and roadmap, from the Oracle Applications Users Group (OAUG) COLLABORATE conference in April 2010.
  2. Building MDM-Powered Solutions with Initiate Composer – A description of Initiate’s new Composer product, which is a framework for building solutions on top of IBM’s Initiate Master Data Service hub.
  3. Master Data Management Best Practice Series, by Dan Power – A ten part series on MDM and data governance best practices, based on my presentation at Oracle OpenWorld 2010.
  4. Modeling the MDM Blueprint, by James Parnitzke – A six part series on applying important enterprise architecture concepts to MDM projects.
  5. Data Profiling For All The Right Reasons, by Rob DuMoulin – A five part series on data profiling and its role within MDM and data governance initiatives.
  6. Siperian Acquired By Informatica – My analysis of Siperian’s acquisition by Informatica, written on the day the news broke.
  7. Informatica Analyst Briefing – Hub Designs is regularly briefed by the major MDM vendors; this one by Informatica was about 2 months after the acquisition. A later briefing from October 2010 can be found here.
  8. Kalido MDM and AB InBev – I live blogged this at the Gartner MDM Summit during a session by Kalido’s President and CEO Bill Hewitt and Jonathan Starkey, the Director of Business Intelligence at AB InBev North America.
  9. Intersection of MDM, CRM and ERP – My article on Why Product Information Management in Information Management magazine sparked a short blog article by Andrew White of Gartner. The “Intersection of MDM, CRM and ERP” article is in response to Andrew’s.
  10. Orchestra Networks Enters Gartner Magic Quadrant – We thought it was newsworthy that Orchestra Networks, a specialized MDM vendor, was included in Gartner’s “Magic Quadrant for Master Data Management of Product Data” for the first time. Also, Orchestra Networks sponsored a white paper titled A Real Multidomain MDM Solution or a Wannabe? by Hub Designs that was published in September.

It’s been a busy 2010.  I recently read the 2009 Year in Review from this time last year, and was exhausted just reading it, but this year has been the same – several conferences (Gartner MDM Summit, OAUG COLLABORATE, Oracle OpenWorld, Kalido), webinars (with eLearning Curve, TechTarget and Oracle Applications Users Group) and some exciting things to look forward to and update you on in 2011.

I’d like to to thank my wife and two boys for their unwavering support throughout 2010 – and my heartfelt thanks to the folks on the Hub Designs team - I couldn’t do it without you!

And thank you – as always – for your readership and support.  Happy New Year!

22
Oct
Holistic Approach

Master Data Management Best Practice #10 – Use a Balanced, Holistic Approach

This may be the most important best practice of all: use a balanced, holistic approach – addressing people, process, technology and information.

Start with the people, politics and culture, and then move on to the data governance and stewardship processes, then the technology.

The recent Gartner “Magic Quadrant for MDM of Customer Data” by John Radcliffe had a great statement: “To succeed, you should put together a balanced MDM program that creates a shared vision and strategy, addresses governance and organizational issues, leverages the appropriate technology and architecture, and creates the necessary processes and metrics.”

Another illustration of the need to balance the technology with the people and process is a quote by the inventor and entrepreneur, Dean Kamen: “The technology is the easy part. Understanding what drives people – individuals, societies, what makes cultures clash – all of those questions are way, way harder to answer than how to solve any particular technical problem.”

This Best Practices series is based on a talk that I’ve given at the Oracle Applications Users Group COLLABORATE and Oracle OpenWorld conferences a few times. The talk has evolved each time I’ve given it, but one consistent theme has been “being an MDM evangelist”. I believe in the nature of master data management and data governance to fundamentally change the IT architectures, business processes and organizational cultures (how we think of the core data that we use to run our businesses). And I think corporate America is overdue for these changes.

We’re all consumers who’ve had frustrating experiences with companies trying to do simple things like changing our addresses, stop receiving extra copies of catalogs, fixing errors on credit reports, etc. And we’ve all had the opposite experience, when a quick phone call or self service Web portal took care of everything. What a difference in the customer service experience!

And in the business-to-business world, there are a lot of companies out there that would like to make decisions more quickly, based on reliable data, that would like to reduce their supply chain spend, consolidate their enterprise applications, increase their revenue by up-selling customers, get paid more quickly by making sure invoices go to the right address every time, manage credit risk for new customers, understand customers’ corporate hierarchies, cut their new product introduction life cycle in half, and so on.

These are the types of innovations that our companies desperately need to be competitive in the next decade. The economy is improving – but slowly. As an MDM evangelist, what improvements and innovations can you bring to your company? And can you use the balanced, holistic approach to make sure that the shiny, new technology doesn’t outweigh the people, process and information sides of the picture?

You’ll succeed if you recruit the right executive sponsors; invest in creating a data governance team; design your data governance processes, and communicate how the MDM initiative is helping the company to achieve its strategic objectives. And above all, be persistent. Don’t take no for an answer. The company didn’t get into its current situation overnight, and fixing it won’t happen overnight either.

Please let us know – in the comments here or in the forums on the MDM Community – whether you’ve taken on the role of MDM evangelist in your organization, and if you need any help with it, please let us know.

11
Oct
Pain Here

Master Data Management Best Practice #1 – Start with the Need, Pain or Problem (Not “The Solution”)

The topic of “best practices in MDM and data governance” is one that I’ve been writing and speaking about for several years.

I wrote an earlier article on this in October 2007, and it’s proven to be one of the most popular articles on this blog, with more than 4,500 views to date. I’ve spoken on this topic several times at the Oracle Applications Users Group COLLABORATE conference, and at Oracle OpenWorld in 2009 and 2010.

My thoughts on MDM and data governance best practices have changed a bit over the years. At the recent Oracle OpenWorld conference, I co-presented with a couple of great people from Oracle, so I only had about 30 minutes, which forced me to focus and be more concise.

For those of you who couldn’t get to San Francisco for OpenWorld, I’m going to do a series here on this blog, looking at my recent Oracle OpenWorld presentation one best practice at a time.

MDM Best Practice #1 – Start with the Need, Pain or Problem (Not “The Solution”) – the “build it and they will come” approach really doesn’t work for MDM. I had one client where the IT group built a working customer hub, but couldn’t get the business interested in adopting it, and as a result, couldn’t get the funding to continue project beyond Year 1.

To avoid their mistake, make sure MDM solves some key business problems. Find out what your company’s overall corporate strategy is, and figure out how to tie MDM to delivering on that corporate strategy.

In particular, look at the data-related components of your planned and in-flight projects, then see how a centralized data hub can save money. I had one client where the “data components” of their ten planned and in-flight projects totaled about $10 million, and they calculated that by implementing a customer hub, they could achieve those same business goals for $6 million. After their implementation, which lasted 12 months, their actual costs were only $4 million. So they delivered savings of $6 million vs. the data-related costs embedded in the ten separate projects.

This may sound like an IT-driven initiative, but saving $6 million while still achieving the same business goals was a win-win that made the business team and the IT team look good.

Please let us know – in the comments here or in the forums on the MDM Community – what you think of business-driven rather than IT-driven MDM and data governance initiatives.

The next article in the series is: MDM Best Practice #2 – Active, Involved Executive Sponsorship

8
Sep

Call for Papers for MDM Track at OAUG COLLABORATE 2011

Oracle Applications Users Group

I’ve been involved in the Oracle Applications Users Group (OAUG) since 1995, and have been a member of the OAUG Education Committee for several years now. The Education Committee is starting to plan next April’s COLLABORATE 11 Conference, and I’m managing the “Master Data Management” track.

Together with the Special Interest Group (SIG) coordinators for the Customer Data Management SIG and the Oracle Enterprise Product Lifecycle Management SIG, we invite YOU to submit a paper for the 2011 conference’s MDM track.

Our vision for the MDM track at COLLABORATE 11 is to have:

Here are the important facts from the OAUG Call for Papers:

You’ll have the opportunity to connect with more than 5,000 users, technology leaders, Oracle executives and solution innovators gathering for the user-driven education and networking event April 10 – 14, 2011 at the Orange County Convention Center West in Orlando, Florida. Proposals are now being accepted. The deadline is Friday, October 1, 2010 at 11:59 p.m. EDT. To submit a paper, go to http://collaborate.oaug.org/submit/.  For more information, you can go to http://collaborate.oaug.org/presenterinfo/.

Note to Oracle Employees: All Oracle employees interested in speaking at COLLABORATE 11 are to submit your papers through the Call for Papers submission form. Please contact speakerprograms@oaug.com for assistance with technical difficulties. For all other inquiries, please contact Lisa Stuart at lisa.stuart@oracle.com.

30
Aug
photo by Wonderlane

Our MDM Strategy Offerings

Recently, I put together an overview of Hub Designs’ MDM strategy offerings for a potential client. Here’s a recap.

Education

  • Based on our popular “Best Practices in MDM and Data Governance” speaking engagements, presented at Oracle OpenWorld and the Oracle Applications Users Group COLLABORATE conference.
  • Our workshops get business & IT professionals up to speed quickly
  • You get access to the best MDM experts, and can bring your business people into the process early

Roadmap

  • Based on Hub Designs’ MDM framework
  • Defines where you are now, where you want to be, and over what time period
  • Looks at master data management, data integration, data quality, and data governance over time

Readiness Assessment

  • Looks at issues relating to politics & culture
  • Performs skills assessment on people who may need training
  • Examines process issues, outlining where business processes need improvement or redesign
  • Investigates technology issues, detailing where essential components are not present or not able to support your upcoming MDM initiative
  • Performs data profiling to discover data quality issues

Business Case

  • Captures business requirements
  • Identifies stakeholders and select metrics
  • Baselines current performance
  • Negotiates expected benefits
  • Converts to financial results
  • Develops total cost of ownership
  • Calculates hard-dollar ROI

Software Selection

  • Develops selection criteria
  • Creates a weighted vendor scoring model
  • Includes functionality, technology, viability, costs, services and vision
  • Develops demo scripts for vendors to follow and sample data sets to give them
  • Manages proof of concept (POC) process
  • Assists in evaluating POC performance and scoring vendors

These engagements range in length from one to twelve months, with teams varying from two to ten people, depending on the size of the company, the number of domains of master data  involved, and the complexity of the politics and legacy systems in the enterprise.

If you’re interested in discussing an MDM strategy engagement like this, please contact Hub Designs at http://www.hubdesigns.com/contact_us.html. Or if you have comments on the above approaches, please let us know by commenting here.

20
Apr

Oracle’s MDM Strategy and Roadmap

At the Oracle Applications Users Group (OAUG) COLLABORATE 2010 conference this week, I attended a session by Pascal Laik, Oracle’s VP of Master Data Management Strategy.

He started out by talking about several Oracle MDM customers, their success stories and their return on investment, across drivers like growth, efficiency, improved IT agility, and compliance.

Pascal moved on to talk about MDM implementation challenges. Oracle surveys its MDM customers every two years. Measuring actual ROI achieved is the most difficult challenge reported. Next is breaking down organizational silos, and then demonstrating incremental business value.

Five out of the top ten challenges were related to data governance and project/organization. These were big themes two years ago as well.  So Oracle worked with an outside partner on the areas of strategy, policies & processes, organization, measurement & monitoring, technology, and communication. They got a group of 10-15 customers together 2-3 times per year, and that group put together a set of requirements for a product that Oracle has now created called Data Governance Manager. This product helps data governance professionals to operate and monitor the hub and to define and enforce policies.

Pascal showed a short video from an Oracle customer, Areva. Their program was called STOCK – Strategic and Operational Customer Knowledge, to ensure the high quality of customer data. They used a five step approach: Collect, Harmonize, Merge, Enrich, and Publish. The benefits included saving employees time, ensuring that internal people can rely on customer and prospect data, and providing the entire enterprise with a clear vision of the customer database.

The second set of challenges related to ROI and business case – measuring actual ROI achieved. Oracle now has a web-based ROI model available through its sales team. Oracle also has a group of people that do a 3-5 week management consulting exercise called “Insight” that delivers a full business case.

The third set of challenges is the first one involving technical issues: #10 and #11 (integration and data quality).

Two years ago, the #1 issue was procuring skilled resources. So Oracle has been working closely with systems integrators, so now this issue is down to #7. Integration with operational applications has gone from #2 to #11.

Lastly, Pascal discussed Oracle solutions, investments and its strategy going forward. Oracle now has Customer Hub, Supplier Hub, Product Hub, and Site Hub. Data Relationship Management, which is a financial hub to manage financial entities such as the chart of accounts and other hierarchies, is also an analytical hub.

Oracle Customer Hub (formerly known as Universal Customer Master) is now on release 8.2, which shipped in January 2010, and includes the new Data Governance Manager module. This is the largest customer release in four years.

Oracle’s MDM strategy has two legs – embedded “best in class”. Oracle has OEM’d the Informatica solution, using the Identity Systems solution (now owned by Informatica) and the Address Doctor solution (also from Informatica) for postal cleansing for 200+ countries. The other leg is “open” – Oracle is providing a “Universal DQ Connector” for selected vendors like Trillium, Acxiom, D&B and Datanomic. (Note: the embedded “best in class” approach is somewhat controversial, since Informatica is now competing directly with Oracle, since it has acquired the Siperian MDM hub).

The end-to-end data quality framework (the Data Quality “Machine”) has a Rules Manager for design, development and validation (IDQ). There is a process (Analyze/Profile, Standardize/Cleanse, Match & De-Duplicate, Enrich) with a Scorecard & Reporting, and an Exception Management Process. The output is to load the MDM system with zero rejects.

Oracle has also acquired Silver Creek Systems, which is focused on product data quality. It is a self-learning semantic engine to handle the complexities of product information.

Pascal talked about some of the newer MDM hubs, Supplier Hub and Site Hub. Site Hub in particular has experienced strong interest from retailers, fast food companies and large enterprises, which are using it to manage stores and locations.

Oracle’s MDM investments are critical for Oracle in terms of its differentiation strategy, and data governance is the number one item from its customer advisory board. Oracle has reached 1,000 MDM customers across all of its various MDM products.

Pascal wrapped up by talking about how competitive the MDM space is and the recent acquisitions in the market. Oracle’s history is in applications. Oracle brings a pre-built, flexible schema with enterprise-grade, verticalized hub applications. Oracle MDM hubs are pre-integrated with both Oracle and non-Oracle applications. And Oracle provides best-in-class data quality and data governance solutions.

I enjoyed Pascal’s clear, concise presentation of Oracle’s MDM strategy and roadmap. Oracle is a leader in the MDM field, and it’s always good to hear Pascal’s view of where Oracle is going.
22
Oct

MDM Track at the OAUG Conference

The Oracle Applications Users Group conference, COLLABORATE 10, is being held April 18-22, 2010 in Las Vegas, Nevada.

But the Master Data Management (MDM) track of COLLABORATE 10 needs YOUR help!

This is your final invitation to share your MDM and Data Governance success story, knowledge and expertise by presenting at the conference.

The MDM Track’s call for papers has been extended to 11:59 pm EDT on Monday, October 26; this deadline will not be extended further.

More than 5,000 users, technology leaders, Oracle executives and solution innovators will gather for the event April 18-22, 2010, at the Mandalay Bay Convention Center.

We hope we’ll see you there — as a speaker!

If you’re interested in presenting, all you need at this point is a title, a short abstract of 520 characters summarizing your idea, and up to five “bullet point” objectives.

If you’d like to submit a paper, just send an e-mail to info (at) hubdesigns (dot) com, giving me a brief sketch of your idea. I’ll respond with the URL you’ll need to submit it.

15
Sep

Looking for MDM Papers for OAUG COLLABORATE 2010

As I’ve written in the past, Hub Designs is a corporate member of the Oracle Applications Users Group (OAUG), and your trusty author, Dan Power, is the OAUG Education Committee’s track manager for Master Data Management.

Believe it or not, we’ve already started planning the May 2010 conference. So we’re looking for good papers on Oracle’s current MDM productsOracle Customer HubOracle Product HubOracle Site Hub, and Hyperion Data Relationship Management.

This will be the second year where we will be combining the Customer MDM and Product MDM threads in a single Master Data Management track.  Feedback on this was very good at last year’s conference.

Here’s the scoop from the OAUG on the Call for Papers:

Share Your Knowledge at COLLABORATE 10!

Proposals are due by Tuesday, October 20.

You are invited to submit a presentation proposal and share your approach to Oracle Applications in an education session at the premier annual conference for Oracle customers — COLLABORATE 10: Technology and Applications Forum for the Oracle Community, presented by IOUG, OAUG and Quest. More than 5,000 users, technology leaders, Oracle executives and solution innovators will gather for the premiere user-driven education and networking event April 18-22, 2010 at the Mandalay Bay Convention Center in Las Vegas, Nevada.

If you are an Oracle Applications professional with an interest in Oracle Fusion, Oracle E-Business Suite, PeopleSoft, Agile, Hyperion, Oracle Communications and Siebel product families, as well as applications technology, please submit through the Oracle Applications Users Group (OAUG). Proposals are now being accepted. The deadline is Tuesday, October 20, 2009 at 11:59 p.m. EDT.

As a selected presenter, you’ll have the chance to:

  • Share your best practices and tested solutions for Oracle technologies and applications
  • Enhance your own knowledge through new conversations with your peers
  • Attend a full week of education sessions to learn from other Oracle users, experts and leaders

Get more information about presenting at COLLABORATE 10, including tracks, specific industry- or product-related areas of emphasis, presenter requirements and the presentation submission and selection processes.

Submit your proposal through the OAUG

Note These Important Presentation Submission Dates and Deadlines

  • October 20, 2009, 11:59 p.m. EDT: Presentation abstracts due.
  • December 2009: Accepted presenters notified by the OAUG.
  • January 21, 2010: Acceptance of the compliance agreement due.
  • March 9, 2010: All presentation materials including white paper and presentation slides are due.
  • April 18 – 22, 2010: We look forward to seeing you in Las Vegas!

IOUG, OAUG and Quest strive to provide top-quality content at COLLABORATE, emphasizing user-driven education sessions that truly benefit attendees and their organizations. We will monitor sessions and feedback from attendees to ensure education sessions are not focused on a sales-centered topic. Presenters in violation will be noted and may be prevented from speaking at future COLLABORATE conferences. This does not apply to any purchased vendor activities, which are clearly communicated to attendees as sponsored events.

Attention Team Oracle! All Oracle employees interested in speaking at COLLABORATE 10 are to contact Lisa Stuart at lisa.stuart@oracle.com prior to submitting papers through the official COLLABORATE 10 call for papers engine.

Connect with COLLABORATE 10 — OAUG Forum on Twitter for conference news, reminders and networking. Use hashtag #C10.
7
May

OAUG COLLABORATE 09

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The  Oracle Applications Users Group (OAUG) COLLABORATE 09 conference has wrapped up, and this year was a good one.

Attendance was down overall, from about 7,500 people last year to roughly 4,500 this year (caution, these are unofficial “word of mouth” numbers). But given the gloomy economic picture over the last 6-8 months, I was just happy the conference wasn’t canceled altogether. And I noticed that the people who were there were more engaged. These are the folks who had to fight to attend, so once they got there, they were more focused on getting the most out of it.

On the Master Data Management front, we had a great roster of presentations this year.

I particularly enjoyed Bob Barnett on “Design Guidelines for Oracle PIM MDM Processes”, Shyam Kadigari on “Oracle Customers Online Implementation”, Mani Kumar Manda on “Golden Rules to Tame the MDM Beast” and William McKnight on “Top 10 Mistakes Companies make in forming Enterprise Data Governance”.

I thought Pascal Laik, VP of MDM Product Strategy at Oracle, did a great job on “Rapid ROI with Oracle Master Data Management”. He did a demo of the ROI Analysis tool that Oracle has created, which looked very comprehensive and should save MDM teams a lot of time. Oracle customers can get access to this through their Oracle sales team.

There were a couple of presentations I was looking forward to but had to miss, including Bill Swanton from AMR Research on “Master Data Management for ERP Suites – It’s Different” and Brent Zionic from Sun Microsystems on “The Lunatic, the Lover & the Poet – Beyond Imagining Data Management”. Word of mouth feedback on these presentations was very good.

The OAUG is planning to offer a number of eLearning webinars over the rest of 2009, so we’re inviting all of the presenters (and anyone else interested in doing an eLearning session) to submit their ideas at http://secure.meetingexpectations.com/oaug/elearning/elSubmission.aspx.

I’ve been a member of the OAUG’s Education Committee for several years, and with the aid of the OAUG Special Interest Group (SIG) coordinators for Customer Data Management and Product Lifecycle Management / PIM, I’ve been planning the MDM track at each year’s conference. So if you’re interested in presenting at a future OAUG COLLABORATE conference, please sign up for Hub Designs’ newsletter, so I can keep you posted on the next Call for Papers.

30
Apr

Heading to OAUG

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I’m heading to Orlando, FL this Sunday to attend and speak at the annual Oracle Applications Users Group (OAUG) conference.

I’m a volunteer member of the OAUG Education Committee, managing the Master Data Management track.  As such, I get to work closely with the Special Interest Group coordinators, and have a lot of fun planning the the MDM part of the conference.

This year, I’m very interested in hearing what all of our great MDM track speakers will have to say, and catching some of the Oracle executive presentations on their progress towards the Fusion applications suite.

As you might expect, I’m particularly interested in the Fusion MDM Hub, and Pascal Laik from Oracle will be doing a session on that.

I’ll try to write a few “dispatches from the front lines” here during the conference to share my thoughts on the various sessions.

Hope to see you in Orlando!

31
Oct

Keynote at Oracle BI SIG Conference

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The Oracle Business Intelligence Special Interest Group, which is part of the Oracle Applications User Group, is hosting Desktop Conference 2008, its annual online conference, in mid-November.  

Here’s a brief description: 

“Join the Oracle Business Intelligence community in the only global, online business intelligence conference that addresses business intelligence and data warehousing topics related to the Oracle technology stack.”

The SIG president, Faun deHenry of FMT Systems, asked me to do one of the keynote sessions. 

It’s titled “Master Data Management 101″ and will be covering: 

  • what is Master Data Management (MDM)? 
  • some useful MDM and Data Governance best practices
  • what works and what doesn’t
  • importance of a holistic approach to MDM
  • how to get the political aspects right
  • the relationship between MDM and Business Intelligence

The session will be held online on Wed. November 12th at 2:45 pm Eastern, 11:45 am Pacific. Click here to see the agenda and here to register.

10
Oct

Share Your Knowledge at OAUG COLLABORATE 09

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Hub Solution Designs is a member of the Oracle Applications Users Group (OAUG), and I’m the OAUG Education Committee’s track manager for Master Data Management. 

We’ve started planning next May’s conference, and we’re looking for strong papers on Oracle Customer Hub, Oracle Product Hub, and Hyperion Data Relationship Management

Here’s the latest reminder from OAUG on the Call for Papers, which ends October 31st

Oracle Applications Users Group (OAUG)

Share Your Knowledge at COLLABORATE 09!

The Independent Oracle Users Group (IOUG), Oracle Applications Users Group (OAUG) and Quest International Users Group (Quest) invite you to share your Oracle knowledge at the premier annual conference for Oracle customers — COLLABORATE 09: Technology and Applications Forum for the Oracle Community, taking place May 3-7, 2009, Orange County Convention Center West, Orlando, Florida.

Submit a presentation proposal by Friday, October 31 to be considered to speak at this leading user-driven event and have the chance to:

  • Share best practices and tested solutions for Oracle technologies and applications.
  • Enhance your own Oracle knowledge through the peer networking and exchange.
  • Learn from Oracle experts and leaders through other education sessions.

If you are an Oracle Applications professional with an interest in Oracle E-Business Suite, Hyperion, Agile, PeopleSoft, Siebel, Oracle Retail, Communications Billing and Revenue Management and MetaSolv Software, as well as applications technology, we invite your proposals for the COLLABORATE 09 — OAUG Forum.

For more specific information about COLLABORATE 09 — OAUG Forum, including tracks, specific industry- or product-related areas of emphasis, presenter requirements and the presentation submission process, please refer to the call for presentations on the COLLABORATE 09 OAUG conference Web site.

Attention Team Oracle! All Oracle employees interested in speaking at COLLABORATE 09 are to contact Michael Neuendorff at michael.neuendorff@oracle.com. Do not submit papers through the official COLLABORATE 09 call for papers!

We look forward to seeing you in Orlando!

Important Paper Submission Dates and Deadlines

  • October 31, 2008, 11:59 p.m. EDT: Presentation abstracts due.
  • January 12, 2009: Accepted presenters notified by the OAUG.
  • January 23, 2009: Acceptance of the compliance agreement due.
  • March 8, 2009: All presentation materials including white paper and presentations are due.
15
Sep

Call for Papers for Next Oracle Applications User Group Conference

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It’s that time of year again!  As a member of the Education Committee for the Oracle Applications Users Group (OAUG), I’m helping to plan next May’s COLLABORATE 09 Conference. As you might expect, I’m managing the “Master Data Management” track. 

Here’s the announcement for the Call for Papers, which ends on October 31, 2008. Please follow the instructions below to submit your Master Data Management paper idea.

Share Your Knowledge at COLLABORATE 09!

May 3-7, 2009; Orange County Convention Center West, Orlando, FL; http://oaug.collaborate09.com/

The Oracle Applications Users Group (OAUG) invite you to share your Oracle knowledge at the premier annual conference for Oracle customers — COLLABORATE 09: Technology and Applications Forum for the Oracle Community, taking place May 3-7, 2009, Orange County Convention Center West, Orlando, FL.

Submit a presentation proposal by Friday, October 31 to be considered to speak at this leading user-driven event and have the chance to:

• Share best practices and tested solutions for Oracle technologies and applications.
• Enhance your own Oracle knowledge through the peer networking and exchange.
• Learn from Oracle experts and leaders through other education sessions.

If you are an Oracle Applications professional with an interest in Oracle E-Business Suite, Hyperion, Agile, PeopleSoft, Siebel, Oracle Retail, Communications Billing and Revenue Management and MetaSolv Software, as well as applications technology, we invite your proposals for the COLLABORATE 09 — OAUG Forum.

For more specific information about COLLABORATE 09 — OAUG Forum, including tracks, specific industry- or product-related areas of emphasis, presenter requirements and the presentation submission process, please refer to the call for presentations on the COLLABORATE 09 OAUG conference Web site.

Attention Team Oracle! All Oracle employees interested in speaking at COLLABORATE 09 are to contact Michael Neuendorff at michael.neuendorff@oracle.com. Do not submit papers through the official COLLABORATE 09 call for papers!

We look forward to seeing you in Orlando!

Important Dates and Deadlines

* October 31, 2008, 11:59 p.m. EDT: Presentation abstracts due.
* January 12, 2009: Accepted presenters notified by the OAUG.
* March 8, 2009: All presentation materials including white paper and presentations are due.

25
Feb

Our MDM Partnership Strategy

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At Hub Solution Designs, our MDM partnership strategy is pretty straightforward.

We are a management & technology consulting firm focused exclusively on Master Data Management and Data Governance.  Our strategy is to partner with all of the leading MDM vendors, because there is no “one-size fits all” solution and businesses need options here.  So our strategy is to provide unbiased solutions that best meet the needs of our clients.

Partnering with all of the MDM vendors is an ambitious strategy, but as Teddy Roosevelt said, “Far and away the best prize that life offers is the chance to work hard at work worth doing”.

And pragmatically speaking, as trusted advisors who bring a tested methodology and sound best practices to bear on every MDM engagement,  we think the question of which consulting firm or systems integrator you select is, if anything, more important than which MDM hub platform you select.

So here’s where we stand today with the three MDM “mega-vendors” (Oracle, IBM and SAP) and the three smaller MDM vendors (Siperian, Initiate Systems and Purisma/D&B).

Oracle: We joined the Oracle Partner Network as a worldwide partner in November 2007. Several of our team members have extensive experience with Oracle’s growing portfolio of MDM solutions, and have driven successful implementations of them at financial services institutions, software companies, and high tech firms. We have good relationships with Oracle’s MDM product strategy team and with Oracle sales teams around the country. We’re also involved in the independent Oracle Applications Users Group (OAUG) and, as part of its Education Committee, helped plan the MDM track of OAUG’s upcoming COLLABORATE 08 conference.

IBM: We joined IBM’s PartnerWorld program in September 2007, based on knowing several people from DWL (acquired by IBM in 2005) and other parts of IBM.  We think that IBM is going to do very well with companies in their “sweet spot” (certain industries like financial services and companies that are historically heavy users of IBM hardware or software).  So we’ll keep looking for opportunities to grow our client relationships, our team and our expertise in the area of IBM’s MDM solutions.

SAP: another slow starter, with an MDM solution that was originally very centered around the “Product” domain. But SAP’s NetWeaver MDM solution continues to evolve and develop. And SAP also has a strong “sweet spot” of companies (global manufacturers, consumer packaged goods companies and European-headquartered firms), and a large installed base of SAP applications users who are pretty loyal when it comes to considering an MDM solution from SAP. We’re just about to join the SAP partner program at the Associate Partner level to start, and have just brought on a new team member with significant experience in Master Data Management and SAP.

We also continue to be impressed by the smaller MDM software vendors.  We think we’re still in the early stages of MDM market development and there’s still room for a “best of breed” MDM strategy at this point.

The Siperian MDM Hub is a robust product, and is able to identify and manage relationships among multiple types of enterprise data, such as customers, products or accounts, across multiple applications and lines of business. The company has done very well in the financial services and pharmaceutical & life sciences industries. Siperian had a more than 300% growth rate from 2006 to 2007, and just received a $25 million round of financing in January, to support additional expansion in Europe and further development of its channels and products. The Siperian customers we’ve talked to really like the product, and the Siperian people we work with are top notch. We’ve been an approved Siperian partner since October 2007, and are planning to attend the Siperian user group and partner summit in San Francisco in early April.

Initiate Systems filed with the SEC to go public in November 2007. The company was founded in 1995 and has more than 140 customers in production, in industries such as health care, financial services, public sector, retail and technology, with marquee customers such as Microsoft, Intuit, Capital One, Countrywide, Wells Fargo, Humana, Hyatt Hotels, Barnes & Noble, CVS, and SuperValu. We signed a partnership agreement with Initiate in December 2007, after talking with some Initiate people and customers at the Fall 2007 MDM Summit conference in New York. The company’s technology has some very interesting capabilities, and we’re impressed with what we’ve seen to date of the product, the company and its people.

Purisma (a D&B company): Prior to starting Hub Solution Designs in mid-2007, I worked for Dun & Bradstreet for three years in its Global Alliance team, managing D&B’s strategic alliance with Oracle. I was part of various CDI and MDM related teams and initiatives within D&B, and was one of the few people from D&B to attend the first public CDI-MDM Summit conference in Spring 2006.  After being an internal MDM evangelist at D&B for several years, I was pleased to see the company acquire Purisma in November 2007. The acquisition was a good strategic fit for both companies, allowing D&B to become more of a player in the Customer Data Integration (CDI) and MDM marketplace, and giving Purisma the chance to extend its market reach.  We’re not formal partners with D&B/Purisma yet, but we’re working on it, and in the meantime, our network of informal relationships within both companies continues to grow.

After establishing and growing our relationships with all of these companies, we’re listening carefully to what our clients and the market as a whole are telling us about their relative strengths & weaknesses, who has the best product for which situation in which industries, and who’s growing their market share over time.  We think there will be some additional consolidation in MDM, as in every other part of the enterprise software market, and we hope to continue as thought leaders by being able to look “around the corner” at what’s coming two to five years down the road.

We’ve got our eye on other large enterprise software players, like Microsoft, salesforce.com and Google, that are not yet really playing in the MDM space in an organized way.

Our formal & informal relationships with Oracle, IBM, SAP, Siperian, Initiate Systems and Purisma/D&B will continue to develop and grow. Our clients benefit from our solid methodology, approaches and best practices, plus the processes, procedures and data governance that we help you wrap around these MDM products, regardless of which vendor you select. Please review our service offerings for Educational Workshops, Readiness Assessment, Software Selection, and Business Case Creation to get an idea of how we help clients map out and execute a winning MDM strategy.

The vendors bring great technology and we bring great people with broad domain expertise.

14
Feb

Upcoming Speaking Engagements and Magazine Articles

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It never rains but it pours. It looks like we’re going to be doing two speaking engagements in March & April – at the Spring 2008 MDM Summit in San Francisco, CA, and the Oracle Applications Users Group COLLABORATE 08 conference in Denver, CO.

The MDM Summit conference has grown to be one of the largest gatherings of data integration professionals, with 600+ visionaries and vendors in one location. The session, which will be presented jointly by myself and our client, Shirlee Collins from ADP Dealer Services, is entitled “Real World Data Governance”, and will be presented on Monday, March 31st from 3:05-4:05 pm PDT. We’ll talk about establishing a data governance organization, improving underlying customer data quality, and creating a robust process to enrich customer data in Oracle Customer Hub with D&B information. The ADP Dealer Services story reflects a pragmatic approach, weaving together Sales Operations and Finance, and balancing each group’s needs and priorities in managing customer master data.

I’m also speaking at COLLABORATE 08 in Denver, CO, which is the annual conference of the Oracle Applications Users Group (OAUG), and which will have a Master Data Management track for the first time. I’m a member of the OAUG Education Committee, and helped to plan & organize the MDM track of the upcoming conference. The session, “Best Practices in Master Data Management and Data Governance”, will be presented on Tuesday, April 15th from 9:45-10:45 am MDT. It will present some useful MDM and Data Governance best practices, and will also cover what works and what doesn’t, the importance of a holistic approach, how to get the political aspects right, and how to address more than just the technology elements.

DM Review magazine is publishing an article I wrote on “The Political Aspects of Master Data Management and Data Governance” in its upcoming March issue. I was published back in February 2007 in a DM Review Special Report. The new article suggests several ways to deal with the difficult political aspects of MDM projects to make those initiatives more successful.

Our VP & Partner, Tim O’Sullivan, also wrote an article that will be published as the key feature of an upcoming MDM supplement in the June issue of DM Review. The article on “Project Management Challenges within a Changing Landscape” explores project management best practices for MDM initiatives, and provides a framework for addressing MDM’s typical political, technological and data stewardship challenges.

9
Jan

Master Data Management in the New Year

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There’s a lot going on in the Hub Solution Designs and MDM world since we ticked over to a new year on the calendar:

  • We’ve got an article coming out in the March issue of DM Review
  • We’ve helped finalize the agenda for the MDM track at the upcoming Oracle Applications User Group Collaborate 2008 conference
  • We’re working with a great client in the upper Mid-West
  • We’re in the midst of re-designing our web site on a new platform
  • We’re pursuing about 14 potential new projects at various stages of the sales process
  • We’re involved in a large proposal effort with another consulting firm

So it’s been pretty busy over the past couple of weeks. One way to tell when we’re in “heads down” mode for a time is when the new blog entries start becoming further apart. We’ll try to do better in the new year of writing more short entries, rather than a few, widely spaced long articles.

Hub Solution Designs continues to be very optimistic and positive on the Master Data Management space. Yes, there is some vendor hype going on (when isn’t there?). But underlying that are a large number of real client problems for which MDM is a good way to solve the business issues and drive ROI. Sometimes alone, sometimes in concert with something else like a BI solution or a Risk Management solution.

So even though we are still, in some ways, in the “early adopter” phase of the overall MDM market, it’s starting to heat up very nicely. We continue to get contacted via a variety of different channels by people looking for help with their strategic MDM initiatives. The phone’s not ringing off the wall, but the number of projects we’re getting contacted about is very healthy and it’s consistent with where we were hoping we’d be at this stage of the development of the company.

So we hope your New Year is off to a great start. Please let us know via comments to our posts how your real world MDM initiatives are doing or what your perspectives are on this space.

7
Oct

Oracle Applications Users Group “Call for Papers”

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As a member of the Education Committee for the Oracle Applications Users Group (OAUG), I’m helping to plan next April’s COLLABORATE 08 Conference (I’m managing the “Master Data Management” track).  Here’s the announcement of the current Call for Papers, which ends at October 28, 2007, at 11:59 p.m. Eastern.  Please follow the instructions below to submit your Master Data Management paper idea.  

OAUG Call for Presentations Now Open for COLLABORATE 08: Technology and Applications Forum for the Oracle Community

April 13-17, 2008; Colorado Convention Center, Denver, Colorado, USA; http://oaug.collaborate08.com/

The Oracle Applications Users Group (OAUG) invites the family of Oracle Applications users to share its ideas, innovations and solutions during COLLABORATE 08: Technology and Applications Forum for the Oracle Community.  The call for presentations is now open and the deadline is October 28, 2007, at 11:59 p.m. Eastern. 

The OAUG seeks presentations on all Oracle Applications, including Oracle E-Business Suite, PeopleSoft, Siebel, Hyperion, Oracle Retail, Communications Billing and Revenue Management and MetaSolv Software, as well as applications technology. Please consider sharing your knowledge with others; submit your presentation today!

Just go to http://oaug.collaborate08.com/presenterinfo/submit.php

For more information about COLLABORATE 08 — OAUG Forum tracks, specific industry- or product-related areas of emphasis, presenter requirements and the presentation submission process, please refer to the call for presentations on the COLLABORATE 08 OAUG conference Web site at http://oaug.collaborate08.com/presenterinfo/ …

We look forward to seeing you in Denver!

Important Dates and Deadlines

* October 28, 2007, 11:59 p.m. EDT: Presentation abstracts due.
* January 11, 2008: Accepted presenters notified by the OAUG.
* February 29, 2008: All presentation materials including white paper and PowerPoint presentations are due.

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