Some client quotes at the end of a recent site visit:
“It’s not possible for one person to have all the necessary expertise, so we underutilize a lot of the tools. We struggle for the fixes, for the process; we don’t know next steps. But it’s amazing how quickly you can make a cake when someone knows the recipe.”
“And in this process, we’ve upgraded our expertise as well. We’ve made huge strides toward our MDM vision, and you’ve helped us work through the areas that were broken. You’ve helped turn talk into action. And renewed our hope.”
This is the stuff that makes consulting so much fun!