Riversand briefs the MDM Think Tank on its MDM product
Andrew Simpson, VP of Business Development at Riversand (http://www.riversand.com) met with the Hub Designs MDM Think Tank on recently to provide an overview of Riversand’s MDM product offerings, key differentiators, and strategic focus for 2013.
Gartner has placed Riversand in the Visionary quadrant of their “Magic Quadrant” for Product MDM since 2010. While they may not yet have the name recognition of IBM or Oracle, their client base includes large customers in the retail, manufacturing, distribution, and pharmaceutical industries.
Riversand claims year-over-year growth of 50% for 2012, which is also notable. When asked what 2013 has in store , Andrew spoke of increased industry penetration (especially in the Retail vertical), growing global presence beyond their current offices in Bangalore, Munich, and Zurich, and an expansion of channel and implementation partners to support additional sales in North America, Europe, Asia-Pacific, and Australia. Riversand also plans to release packaged and cloud solutions, and will introduce several new product enhancements this year.
After the company overview, we dove deeper into the product enhancements.
Riversand’s flagship MDM offering focuses on Product Information Management (PIM), although they’re building a reputation for multidomain MDM with an integrated solution covering Products, Locations, Vendors, Customers, and Assets.
When asked if each domain could be implemented stand-alone, Andrew said yes, but pointed out that clients will typically realize the largest benefits from the PIM module, and from going on to implement multiple integrated domains.
Functionally, the Riversand suite includes what one would expect of a full-featured MDM solution:
- Globalization / Localization Capabilities
- Workflow Engine
- Internal Reporting
- Data Search / Exploration
- Rules Management
- Role-Based Security
- External-Facing Portal
- Media Integration
- Direct Print Publication
- Extensible Metadata Repository
- Relationship Management
- Data Connectors / Data Integration Suite (includes 1SYNC connector)
- Taxonomy and Catalog Management
- API Extensibility
- Match / Merge Capability
- Data Quality Component
Unlike other market players that use an “acquisition then merge” capability, Riversand’s MDMCenter provides these features through a user interface that is common across all domains. Riversand considers this one of their key differentiators vs. Oracle and IBM, and a contributing factor to lowering the total cost of ownership for its customers.
To improve customer experience and maintain delivery consistency, Riversand requires implementation partners to become certified in their products. Riversand is also investing in user group support and an annual user group meeting. These investments show a commitment to customer satisfaction and position Riversand to build a strong support infrastructure for future customer growth.
Unfortunately, it’s difficult to fully grasp all the nuances of a product in such a short briefing. Time constraints did not allow the opportunity to view a live demo, but the case studies and Q&A portions of the briefing did provide useful technical details.
Is Riversand poised to dethrone the large one-stop-shop vendors entrenched in business infrastructures? Only time will tell. Is Riversand a robust end-to-end MDM solution that warrants consideration for PIM or multidomain environments? Absolutely.
Rob DuMoulin is an information architect with more than 26 years of IT experience, specializing in master data management, database administration and design, and business intelligence.
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